We keep it really simple: fast, easy and free.
Turnaround
We hand make your ring to order, which takes 1-2 weeks.
**SUMMER HOLIDAY SHIPPING CUT OFF**
If you need your rings before the end of January, please place your order by November 25th for international orders and December 16th for New Zealand orders. If you need your order for Christmas in New Zealand, please place your order by December 9th. Outside of New Zealand, drop us an email. We love you!! If you're not sure what you need to do next to place your order, Click Here for Our Ordering Guide
Shipping
WITHIN NZ
Shipping is free and and usually arrives the next day. All parcels are tracked and fully insured.
WORLDWIDE
We ship worldwide via DHL Express shipping which is super-reliable and arrives in 3-5 working days.
All parcels are tracked and fully insured.
Orders over $1000 will be sent signature required.
IMPORT DUTIES AND CUSTOMS CHARGES
If you live in the United States, New Zealand or Australia, you won’t be charged any import fees.
If you live in the European Union you will most likely be charged VAT.
For other countries, the laws vary. Your local customs department is the best place to get information on this.
Resizing
Your first ring resize is free, additional resizes will be US$30.
You can work out what size you need with this typeform.
Once you know the size you need, "purchase" our ring resize product and we'll send you return shipping info.
Any problems, just get in touch.
Returns
The beautiful thing about Good Gold is that it’s infinitely recyclable. Because of this, you can return your ring for a full refund at any time, just get in touch.